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    <title>认证问题</title>
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    <div class="header">
        <a class="return" href="./index.html"><img src="./css/images/return.png"></a>
        <span class="cont">认证问题</span>
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    <div>
        <div class="question">
            <div>
                <div class="ques" id="bg1">
                    <div>身份证扫描无反应</div>
                    <div><img class="img-icon" src='./css/images/right.png' id="queImg1"></div>
                </div>
                <div class="ans" id='queCon1' style="display:none">请您先退出APP的进程（关闭闪电飞猪的后台程序），重新进入APP扫描，如果还是无反应，请截图联系客服，提供您的注册手机号码和手机型号，我们为您处理。</div>
            </div>
            <div>
                <div class="ques"  id="bg2">
                    <div>扫脸无反应</div>
                    <div><img class="img-icon" src='./css/images/right.png' id="queImg2"></div>
                </div>
                <div class="ans" id='queCon2' style="display:none">建议您找个光线充足、信号稳定的环境进行人脸识别，识别时需垂直紧握手机，按照系统指示完成指定动作。</div>
            </div>
            <div id="bg3">
                <div class="ques">
                    <div>扫脸后显示认证失败</div>
                    <div><img class="img-icon" src='./css/images/right.png' id="queImg3"></div>
                </div>
                <div class="ans" id='queCon3' style="display:none">请您端正做好竖直拿着手机，手机要和面部一个高度，不要躺卧，不要用头发或眼镜帽子遮挡，再次尝试一下。您的扫脸认证次数是有限的，如果超限需要明天才能尝试了。</div>
            </div>
            <div id="bg4">
                <div class="ques">
                    <div>身份信息被其他帐号绑定的问题</div>
                    <div><img class="img-icon" src='./css/images/right.png' id="queImg4"></div>
                </div>
                <div class="ans" id='queCon4' style="display:none">如果您之前注册并使用身份证绑定过闪电飞猪，就不能再重复绑定了，您可以用原来的手机号码登录。</div>
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            <div id="bg5">
                <div class="ques">
                    <div>绑卡失败</div>
                    <div><img class="img-icon" src='./css/images/right.png' id="queImg5"></div>
                </div>
                <div class="ans" id='queCon5' style="display:none">如果绑卡失败，请检查您的银行卡号，银行名称，预留手机号码是否正确。如果都正确，可能是银行维护导致的，您可以联系客服确认这个问题</div>
            </div>
            <div id="bg6">
                <div class="ques">
                    <div>运营商一直在认证中</div>
                    <div><img class="img-icon" src='./css/images/right.png' id="queImg6"></div>
                </div>
                <div class="ans" id='queCon6' style="display:none">如果运营商一直在认证中，可能是因为您没有给闪电飞猪开通通知权限造成的，因为开通通知权限后，APP才可以自动刷新。如果您用的是苹果手机，点击“设置-闪电飞猪”就可以开启通知权限了。如果是安卓手机，如果您的手机有“安全管家”这种应用，可以去“安全管家”中设置。设置完成后，关闭程序重新进入APP就可以了。</div>
            </div>
            <div id="bg7">
                <div class="ques" style="border-bottom: none" >
                    <div>运营商因为认证的手机号不用了而无法认证</div>
                    <div><img class="img-icon" src='./css/images/right.png' id="queImg7"></div>
                </div>
                <div class="ans" id='queCon7' style="display:none">我们认证的运营商手机号码是您的银行卡主卡预留手机号码，若无法使用，请联系客服更换银行卡主卡。</div>
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